Kathleen Rausch
Ashton,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Deli Manager
Sullivans Foods
05.2023 - 01.2025
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Inventoried food products and associated materials on weekly basis.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Conducted regular product tastings with staff to ensure deep product knowledge and passionate customer recommendations.
- Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
Deli Manager
Sullivans Foods
02.2017 - 04.2023
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Inventoried food products and associated materials on weekly basis.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Conducted regular product tastings with staff to ensure deep product knowledge and passionate customer recommendations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
Deli Manager
Wisteds Grocers
03.2012 - 06.2016
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Developed pricing strategies to maximize profits while maintaining customer satisfaction.
- Inventoried food products and associated materials on weekly basis.
- Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
- Conducted regular product tastings with staff to ensure deep product knowledge and passionate customer recommendations.
- Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
Salesperson
Dearborn Wholesale Grocers
01.1993 - 03.2006
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Wheaton Warrenville
Skills
- Customer service
- Customer relationship building
- Active listening
- Up-selling
- Relationship building
- Customer care
- Prospecting skills
- Cross-selling products and services
- Cold calling
Accomplishments
Consistently increased department sales and gross margins.
Led by example.
Fostered building a team that worked well together/
Contact
Ashton, IL 61006
Certification
Food Sanitation License
Hobbies and Interests
- Crafting and DIY Projects
- Drawing and Painting
- Hand Quilting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deli Manager
Sullivans Foods
05.2023 - 01.2025
Deli Manager
Sullivans Foods
02.2017 - 04.2023
Deli Manager
Wisteds Grocers
03.2012 - 06.2016
Salesperson
Dearborn Wholesale Grocers
01.1993 - 03.2006
High School Diploma -
Wheaton Warrenville
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