Kathryn Bruhn
McAllister,MT
Summary
Results driven professional that thrives in connecting with clients, patients and colleagues. Proactive in health and safety while also being a reliable and punctual employee. Supports a team and help a business succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
Meadow Creek Veterinary Clinic
05.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Entered data from pet records and office visits into computer system.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Invoiced patients accurately in line with charging guidelines.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered owner animal health questions and advised on best care practices.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Veterinary Assistant
Reber Ranch Veterinary Hospital
06.2022 - 04.2023
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Assisted senior staff with blood analyses and physical assessments.
- Followed safety protocols for handling animals.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Prepared animals for surgical procedures.
- Monitored vital signs and provided nursing care for animals.
- Restrained animals for examination and treatment.
- Maintained clean and safe animal living areas.
Manager
Pattison's West Family Skating
02.2017 - 04.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
Veterinary Assistant
Gentle Care Animal Hospital
08.2021 - 03.2022
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted senior staff with blood analyses and physical assessments.
- Collected and prepared specimens and samples for outside laboratory analysis.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Followed safety protocols for handling animals.
Education
No Degree - Veterinary Assisting CERTIFICATE
Animal Behavior College
Valencia12.2021
High School Diploma -
Fife High School
Fife, WA06.2020
Skills
- Documenting Medical Histories
- Medical Recordkeeping
- Data Entry Software
- Patient Registration
- Payment Scheduling and Collection
- Teamwork and Collaboration
- Time Management
- Adaptable and Flexible
- Pharmacy Correspondence
- Computer Proficiency
- Patient Scheduling
- Sterilizing Procedures
- Attention to Detail
Websites
Fear Free Certified
Certified and understands the emotional demand of the veterinary field. Acknowledges how much of an impact stress and anxiety can have on patients, team, and practices. Implies an experience that is more enjoyable and safer for all involved, including patients, clients, and team.
Additional Information
Owner of Red Barn Notary as a Notary Public for the state of Montana
Timeline
Veterinary Receptionist
Meadow Creek Veterinary Clinic
05.2023 - Current
Veterinary Assistant
Reber Ranch Veterinary Hospital
06.2022 - 04.2023
Veterinary Assistant
Gentle Care Animal Hospital
08.2021 - 03.2022
Manager
Pattison's West Family Skating
02.2017 - 04.2023
No Degree - Veterinary Assisting CERTIFICATE
Animal Behavior College
High School Diploma -
Fife High School
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