Kathryn Knaze
Fairview
Summary
Proven sales professional with a track record of success at Honda of Middleburg Heights, adept in customer service and problem-solving. Excelled in building client relationships, leading to significant referrals and repeat business. Skilled in teamwork and collaboration, ensuring seamless transactions and maximizing customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Car Salesperson
Honda of Middleburg Heights
07.2022 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Car Salesperson
Sunnyside Honda
10.2019 - 06.2022
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
Education
Bachelor of Arts - Business Administration/Spanish
Baldwin Wallace University
Berea, OH05-2002
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
- Awarded “Employee of the Month” in 2021,2022,2023 and 2024
- Awarded Honda's Council of Sales Leadership Gold Level 2022-2024
- Volume Sales leader for 2024
A
Certification
Passed SAFE Mortgage Loan Originator Test
NMLS ID #2613631
- Certified Professional Sales Person (CPSP) - National Association of Sales Professionals.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Car Salesperson
Honda of Middleburg Heights
07.2022 - Current
Car Salesperson
Sunnyside Honda
10.2019 - 06.2022
Passed SAFE Mortgage Loan Originator Test
NMLS ID #2613631
- Certified Professional Sales Person (CPSP) - National Association of Sales Professionals.
Bachelor of Arts - Business Administration/Spanish
Baldwin Wallace University
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