Kathryn Maloney
Milwaukee
Summary
Professional with experience in customer service leadership. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
14
14
years of professional experience
Work History
Private Caregiver
Family Members
12.2024 - 09.2025
- Provided personal care assistance, ensuring comfort and safety for family members.
- Assisted with daily living activities, including meal preparation and medication management.
- Developed and maintained positive relationships, fostering a supportive environment.
- Collaborated with family to address specific health concerns and adjust care plans accordingly.
Store Manager
Children's Orchard
07.2011 - 11.2024
- Managed daily store operations including sales, staffing, merchandising and customer service.
- Trained and supervised staff, fostering a positive work environment and enhancing team performance.
- Analyzed sales data to identify trends, adjusting inventory levels to meet customer demand effectively.
- Implemented promotional strategies to increase customer engagement and boost sales revenue.
- Oversaw social media accounts to promote new arrivals, in-store events, and sales. Helping increase customer engagement and foot traffic.
- Resolved customer concerns quickly and professionally to maintain satisfaction and loyalty.
- Maintained visual merchandising standards, creating an appealing shopping atmosphere for customers.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - Business Managment
MATC
Milwaukee WiHigh School Diploma -
Kettle Moraine Lutheran High School
Jackson, WI06-2001
Skills
- Customer service
- Decision-making
- Staff management
- Task delegation
- Operations management
- Shift scheduling
- Performance evaluations
- Marketing
Timeline
Private Caregiver
Family Members
12.2024 - 09.2025
Store Manager
Children's Orchard
07.2011 - 11.2024
No Degree - Business Managment
MATC
High School Diploma -
Kettle Moraine Lutheran High School