Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Puerto

West Covina,CA

Overview

5
5
years of professional experience

Work History

Sales Associate

CDS
Azusa, California
11.2025 - Current
  • Prepared and showcased frontline products at Costco, boosting customer engagement while ensuring adherence to food safety guidelines
  • Interacted with customers to gather feedback and answer product questions.
  • Trained new staff on product knowledge and demonstration techniques.
  • Utilized microwave ovens and different utensils in food preparation for product demonstrations.

Host

El Torito
11.2023 - 12.2024
  • Greeted and seated customers promptly to enhance overall guest experience.
  • Answered customer inquiries regarding hours, seating, and menu options.
  • Handled reservations and to-go orders, ensuring accurate wait time communication.
  • Delivered exceptional service by actively listening to guest needs and resolving issues.
  • Coordinated large parties and unexpected events in high-pressure situations to ensure smooth operations.
  • Maintained organized dining area by supporting servers, food runners, and bussers.
  • Collaborated with front of house staff to rearrange seating for groups with special requests.

Deli service/ General Merchandise

Stater Brothers
09.2021 - 06.2024
  • Operated deli slicer and fryers, contributing to timely and effective meal service.
  • Prepared food items, ensuring quality and consistency in sandwich assembly and equipment sanitation.
  • Maintained cleanliness of kitchen equipment to uphold hygiene standards.
  • Collaborated with colleagues to improve customer service and streamline operations. to enhance customer service experience.

Education

undergraduate - financial accountant degree

Mt San Antonio College
Walnut, CA
08-2025

High school diploma -

Covina High School
Covina, CA
06-2021

Skills

  • Product demonstration
  • Product knowledge
  • Customer service excellence
  • High-volume service
  • Collaborative teamwork
  • Situational adaptability
  • Accountability

Timeline

Sales Associate

CDS
11.2025 - Current

Host

El Torito
11.2023 - 12.2024

Deli service/ General Merchandise

Stater Brothers
09.2021 - 06.2024

undergraduate - financial accountant degree

Mt San Antonio College

High school diploma -

Covina High School
Kathryn Puerto