Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Personal Shopper
Shipt
04.2022 - Current
Developed a comprehensive client database, enabling efficient tracking of past purchases and easy identification of future recommendations.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Personal Shopper
Instacart
10.2021 - Current
Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
Auditor
Western Oil Petro Mart
05.2012 - 03.2016
Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.