Kathryn Thompson
Groveland,FL
Summary
Dedicated and adaptable professional with extensive experience in customer service, transportation, retail operations, and caregiving. Known for reliability, strong communication skills, and the ability to learn new tasks quickly. Motivated to expand knowledge in health and wellness while leveraging a proven track record of efficiency, accuracy, and exceptional service.
Overview
10
10
years of professional experience
Work History
Driver
Uber
04.2016 - Current
- - Provide safe, reliable transportation to riders while delivering excellent customer service.
- - Maintain a clean, professional vehicle environment and assist passengers with questions and route planning.
Executive Parent in Charge
Parenthood
03.2016 - Current
- - Oversee daily household operations including scheduling, transportation, meal preparation, and organization.
- - Coordinate school and medical appointments, maintain a clean environment, and support child development through structured routines and activities.
Vacation Planner
Walt Disney World
07.2021 - 09.2022
- - Assisted guests with theme park reservations, ticket sales, and vacation planning.
- - Delivered high-quality guest service in a high-volume, fast-paced environment.
CNA
Right At Home
05.2021 - 07.2021
- - Supported patient care including monitoring health status, feeding, bathing, grooming, dressing, toileting, and mobility assistance.
- - Ensured patient comfort, safety, and dignity in home and facility settings.
Student Services Representative
Southern Technical Institute
04.2021 - 05.2021
- - Coordinated administrative and student support services.
- - Assisted with scheduling, documentation, and general office operations.
Warehouse Associate
Amazon Delivery Station
11.2020 - 02.2021
- - Performed manual freight movement, stocking, and general labor tasks.
- - Maintained accuracy, speed, and safety in a high-volume warehouse environment.
Cashier
Circle K
08.2019 - 10.2019
- - Operated cash registers and electronic scanners with accuracy and efficiency.
- - Processed cash, card, and check transactions while providing friendly customer service.
Attractions Associate
Walt Disney World
07.2018 - 08.2019
- - Assisted guests at entertainment venues, provided directions, and supported crowd flow.
- - Helped guests locate seats, lost items, and facility amenities.
Cashier
Lucky's Market
02.2018 - 03.2019
- - Scanned items efficiently and processed payments accurately.
- - Delivered excellent customer service in a busy retail environment.
Food and Beverage Server
Walt Disney World
07.2017 - 09.2017
- - Processed customer payments and provided friendly, efficient service in food and beverage locations.
Education
Medical Assistant with X-Ray - 1 Year of College or a Technical or Vocational School
Florida Technical College
Lakeland, FL08.2026
Vocational School Certificate - Patient Care Assistant
Southern Technical Institute
Tavares, FL04.2021
General Education - High School Equivalency Diploma
Adult Learning Center of Osceola
FL05.2013
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Restocking shelves
- Stock rotation
- Active listening
- Critical thinking
- Customer-oriented
Availability
- Th/Fr/Sat: Full Availability
- Sun: After 3PM only
- Mon/Weds: No availability
- Tues: Not available after 5PM
Timeline
Vacation Planner
Walt Disney World
07.2021 - 09.2022
CNA
Right At Home
05.2021 - 07.2021
Student Services Representative
Southern Technical Institute
04.2021 - 05.2021
Warehouse Associate
Amazon Delivery Station
11.2020 - 02.2021
Cashier
Circle K
08.2019 - 10.2019
Attractions Associate
Walt Disney World
07.2018 - 08.2019
Cashier
Lucky's Market
02.2018 - 03.2019
Food and Beverage Server
Walt Disney World
07.2017 - 09.2017
Driver
Uber
04.2016 - Current
Executive Parent in Charge
Parenthood
03.2016 - Current
Vocational School Certificate - Patient Care Assistant
Southern Technical Institute
General Education - High School Equivalency Diploma
Adult Learning Center of Osceola
Medical Assistant with X-Ray - 1 Year of College or a Technical or Vocational School
Florida Technical College