Kathy Atkinson
Henderson,NV
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
Rays of Sunshine
Cockeysville, MD
03.2021 - Current
- Performed background checks on potential candidates as required.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
- Generated reports related to document management activities.
- Responded promptly to customer inquiries regarding filed materials.
- Scanned or read incoming materials to determine classification or filing.
- Reviewed files to check for complete and accurate information.
- Managed multiple tasks simultaneously while meeting tight deadlines.
GNA
Helping Hand Rehabilitation Center
Timonium , MD
04.2020 - 12.2020
- Assisted with daily living activities such as bathing, grooming, feeding and dressing.
- Participated in team meetings to discuss patient progress, treatment plans and goals.
- Performed routine treatments such as wound care and catheterizations.
- Reported any unusual observations or changes in patient conditions to appropriate medical staff members.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Ensured that all equipment was properly maintained and cleaned according to guidelines.
- Supported nursing staff members with various tasks as needed.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Maintained a clean work environment by adhering to infection control policies.
- Observed patients for changes in condition or behavior.
GNA
Stella Maris LTC and Rehab
Timonium, MD
05.2016 - 12.2020
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Observed patients for changes in condition or behavior.
- Maintained accurate records of patient care activities.
- Provided vital signs monitoring and reporting.
- Monitored fluid intake, output levels and reported changes to RNs, MDs.
- Helped maintain a safe environment by following established protocols.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with patient transfers, ambulation and mobility.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Northwestern High School
Baltimore, MDSkills
- Staff management
- Customer service
- Employee training
- Document management
- Administrative support
- Report writing
- Scheduling
- Project management
- Team supervision
- Organizational skills
- Clerical support
- Senior leadership support
- Office management
- Data entry
- Customer relations
- Adaptability and flexibility
- Feeding assistance expert
- Ostomy management
- Patient positioning
- Medication administration
- CPR/AED
- Catheter change and preparation
- Monitor vitals
- Support services
- Preparing meals
- Teamwork
- Certified phlebotomy technician
- Multitasking Abilities
Certification
- GNA
- Phlebotomist
Languages
English
Professional
Timeline
Office Manager
Rays of Sunshine
03.2021 - Current
GNA
Helping Hand Rehabilitation Center
04.2020 - 12.2020
GNA
Stella Maris LTC and Rehab
05.2016 - 12.2020
- GNA
- Phlebotomist
High School Diploma -
Northwestern High School