Kathy Dann

• Managed patient medical records, ensuring accuracy and compliance with healthcare regulations.
• Collaborated with healthcare providers to ensure timely and accurate documentation of patient care.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
• Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
• Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
• Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
• Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
• Researched and resolved medical record discrepancies.

·

• Served as revenue cycle coder/billing office
• Reviewed Emergency Room reports for accurate coding
• Handled ICD-9 coding for Cardiology
• Met daily coding processing quota of 200-250 entries
• Knowledge of Allscript and Meditech software

• Scheduled appointments for doctor visits and procedures using desktop calendar software.
• Ensured the waiting room looked neat and organized at all times.
• Greeted each patient pleasantly and provided the desk sheet for sign-in.
• Answered the phone by the second ring and greeted callers enthusiastically.
• Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants.
• Checked patient data including insurance, demographic and health history to ensure all information was current.
• Scheduled, rescheduled and handled cancelled appointments for patients.