Kathy L. Behrmann
Atascadero,CA
Summary
Friendly, dependable, and detail-oriented administrative professional with over 10 years of experience in office operations, customer service, and team leadership across municipal, agricultural, and corporate environments. Recognized for streamlining administrative processes, improving client satisfaction, and maintaining exceptional accuracy under pressure. Committed to achieving a collaborative team atmosphere, with a reputation for reliability, efficiency, and professionalism that consistently exceeds expectations. Passionate about building positive relationships and driving organizational success through dedicated support and proactive problem-solving initiatives.
Overview
16
16
years of professional experience
Work History
Front Desk Administrator
Better Business Tax and Services
Atascadero, CA
02.2025 - 08.2025
- Managed daily client calls and scheduled CPA appointments using multi-line systems.
- Prepared client correspondence and organized tax return packets for delivery.
- Maintained filing systems and monitored office supplies for timely replenishment.
Customer Service Representative
City of Atascadero
Atascadero, CA
04.2023 - 02.2024
- Supported business licensing, permit scheduling, and record requests with precision.
- Managed daily communications and mail distribution to ensure efficient operations.
- Maintained an organized and welcoming environment for all visitors.
Shipping & Receiving Supervisor
Clearwater Supply / Andersen Organics
Othello, WA
02.2018 - 04.2021
- Supervised 5-person shipping team and achieved 100% on-time delivery accuracy.
- Managed timesheets, schedules, and data entry for all warehouse operations.
- Led safety training and OSHA compliance programs for seasonal employees.
Operations Lead
Monsanto Company, DH Corn Research Division
Othello, WA
03.2009 - 02.2018
- Directed field crew activities for planting, pollination, and seed packaging.
- Entered and maintained accurate data in Excel and internal databases.
- Conducted safety orientations and managed seasonal staff scheduling.
Education
GED -
Big Bend Comunity College
Moses Lake, WA06-2003
Skills
- Administrative Support
- Collaborative Team Support
- Proficient in Microsoft Word
- Database Management Systems
- Record-Keeping Proficiency
- Workplace Safety Protocols
- Calendar Organization
- Data Entry & Recordkeeping
- Client Engagement
Languages
English
Spanish
Interests
- My family & Friends
- Crafting and DIY Projects
- Working in my craft room
- Walking on the beach
- Learning or teaching my self ways to improve
Timeline
Front Desk Administrator
Better Business Tax and Services
02.2025 - 08.2025
Customer Service Representative
City of Atascadero
04.2023 - 02.2024
Shipping & Receiving Supervisor
Clearwater Supply / Andersen Organics
02.2018 - 04.2021
Operations Lead
Monsanto Company, DH Corn Research Division
03.2009 - 02.2018
GED -
Big Bend Comunity College