Katie Janson
Cincinnati,Ohio
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Receptionist
Rolling Hills Veterinary Service
05.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Kennel Technician
Rolling Hills Veterinary Service
10.2020 - 05.2022
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
Education
No Degree - Social Work
Northern Kentucky University
Newport, KY05.2026
High School Diploma -
Felicity-Franklin Local High School
Felicity, OH05.2022
Skills
- Scheduling
- Professionalism
- Travel Coordination
- Time Management
- Organization Skills
- Scheduling Appointments
- Telephone Skills
Timeline
Receptionist
Rolling Hills Veterinary Service
05.2022 - Current
Kennel Technician
Rolling Hills Veterinary Service
10.2020 - 05.2022
No Degree - Social Work
Northern Kentucky University
High School Diploma -
Felicity-Franklin Local High School
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