Katie Burton
Rockwood,TN
Summary
Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities.
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Factory Direct Marine & RV
Crossville, Tennessee
09.2024 - Current
- Greeted visitors warmly and directed them to correct personnel or office.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Human Resources Assistant
Budge Industries
Henderson, Kentucky
11.2021 - 02.2022
- Prepared job postings for open positions on the company website and other job boards.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
- Managed recruitment processes, including posting job ads, screening applications, and coordinating interviews.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
Receptionist
Redbanks Towers & Apartments
Henderson, KY
06.2021 - 11.2021
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
Education
GED -
Henderson County Community College
Henderson, KY04-2019
Skills
- Appointment confirmation
- Departmental support
- Correspondence typing
- Office administration
- Cash handling
- Office management
- Email correspondence
- Document management
- Office organization
- Attention to detail
- Front office management
- Filing and sorting
- Bookkeeping
- Filing
- Administrative skills
- Customer assistance and interaction
- Customer service
- Time management
- Record keeping
- Multi-line telephone systems
- Multitasking and organization
- Clerical support
Timeline
Front Desk Receptionist
Factory Direct Marine & RV
09.2024 - Current
Human Resources Assistant
Budge Industries
11.2021 - 02.2022
Receptionist
Redbanks Towers & Apartments
06.2021 - 11.2021
GED -
Henderson County Community College