Katie Feller
Sylvania
Summary
Dynamic and detail-oriented professional with experience at Feller Finch & Associates, excelling in file organization and customer service. Proven ability to enhance operational efficiency and maintain quality assurance. Recognized for strong interpersonal skills and a positive attitude, contributing to a welcoming environment and effective team collaboration.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
The Legacy Golf Club
06.2025 - 08.2025
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate order delivery during peak hours.
- Trained new team members on service protocols and menu knowledge to improve overall team performance.
- Managed multiple tables effectively, ensuring efficient service and attention to detail throughout shifts.
- Assisted in inventory management by tracking stock levels and reporting shortages to management promptly.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Office Assistant
Feller Finch & Associates
05.2023 - 08.2025
- Organized and maintained office files for easy retrieval.
- Scanned, indexed, and stored records to manage filing system.
- Shredded older files and confidential information to reduce security risks.
Concessions Attendant
Sylvania Recreation
05.2022 - 08.2024
- Processed cash and digital payments for concession stand items, providing proper change, and receipts.
- Maintained proper food storage and food safety protocols
- Interacted with and greeted customers and assisted with menu and product recommendations.
Education
Bachelor of Science (B.S.) - Radiologic Sciences And Therapy
The Ohio State University
Columbus05.2027
High School - undefined
Sylvania Southview
Sylvania06.2023
Skills
- File organization
- Strong interpersonal skills
- Quality assurance
- Inventory tracking
- Drawer management
- Positive attitude
Certification
- ServSafe Training - 2023
- CPR Certified - 2025
LANGUAGE
Spanish
Intermediate
Timeline
Server
The Legacy Golf Club
06.2025 - 08.2025
Office Assistant
Feller Finch & Associates
05.2023 - 08.2025
Concessions Attendant
Sylvania Recreation
05.2022 - 08.2024
High School - undefined
Sylvania Southview
Bachelor of Science (B.S.) - Radiologic Sciences And Therapy
The Ohio State University