Katie Garcia
Princeton,TX
Summary
Proven leader in practice management, adept at enhancing operational workflows and staff productivity at Modera GI. Specializes in strategic planning and policy implementation, significantly improving team performance and patient care standards. Skilled in budget oversight and staff development, demonstrating a results-driven approach with a keen focus on quality assurance and efficient schedule management. Forward-thinking professional bringing more than ten years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
7
7
years of professional experience
Work History
Practice Manager
Modera GI
02.2023 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Developed policies and procedures for effective practice management.
- Oversaw accounting, budgeting, and financial reporting.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Provided supervision and management to team of support personnel.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
Coordinator
Formula Wellness
08.2022 - 02.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Quality Assurance
Pop Healthcare
12.2020 - 05.2021
- Managed quality assurance initiatives.
- Developed and implemented quality assurance improvements.
- Facilitated localization testing and quality assurance.
- Inspected completed cabinets for quality assurance.
- Conducted quality assurance and performance audits.
Practice Manager of Operations
MedEval Clinic
11.2016 - 12.2017
- Oversaw facility maintenance projects to ensure a safe, clean environment for patients and employees alike.
- Established performance metrics to evaluate team efficiency and identify areas for improvement.
- Championed change management efforts during periods of organizational growth or restructuring, ensuring a smooth transition for all stakeholders.
- Spearheaded quality improvement initiatives to enhance patient care standards across the practice.
- Collaborated with clinicians to develop targeted marketing strategies that attracted new patients while retaining existing ones.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy - Clearwater
Clearwater, FL12.2022
Skills
- Schedule Management
- Practice Management
- Staff Management
- Workflow Management
- Policy Implementation
- Policy and procedure development
- Strategic Planning
- Payroll Administration
- New Hire Training
- Staff Development
- Budget Oversight
Timeline
Practice Manager
Modera GI
02.2023 - Current
Coordinator
Formula Wellness
08.2022 - 02.2024
Quality Assurance
Pop Healthcare
12.2020 - 05.2021
Practice Manager of Operations
MedEval Clinic
11.2016 - 12.2017
Associate of Science - Healthcare Management
Ultimate Medical Academy - Clearwater
Similar Profiles
Hilary DanielHilary Daniel
Certified Financial Planner at Modera Wealth ManagementCertified Financial Planner at Modera Wealth Management
Marlen FloresMarlen Flores
Medical Receptionist at Modera ClinicMedical Receptionist at Modera Clinic
Ashley BrownAshley Brown
Medical Assistant at Modera ClinicMedical Assistant at Modera Clinic
Bruno KirstenBruno Kirsten
Machinist at Fabtech ServicesMachinist at Fabtech Services
Jessica RamosJessica Ramos
Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.