Katie Lane
Oklahoma City,OK
Summary
Dynamic leader with a proven track record at Stella Nova Cafes, adept in operations management and sales planning. Excelled in staff motivation and budgeting, enhancing team performance and efficiency. Skilled in leadership and implementing cost control strategies, achieving significant operational improvements. Demonstrates exceptional sales and team-building abilities, ensuring outstanding customer service and operational success.
Overview
6
6
years of professional experience
Work History
General Manager
Stella Nova Cafes
Oklahoma City, OK
04.2022 - Current
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Lead Teacher, Two-Year-Olds Classroom
Sunbeam Family Services
Oklahoma City, OK
08.2021 - 05.2022
- Facilitated parent and teacher meetings to discuss student behavior issues or progress updates.
- Developed and implemented age-appropriate activities to promote physical, social, emotional, and cognitive development in two-year-olds.
- Created lesson plans that incorporated best practices in early childhood education.
- Maintained a safe learning environment by enforcing discipline policies.
- Provided guidance to teachers on classroom management techniques.
- Conducted regular assessments of each child's developmental level using observation tools, such as ASQ-3.
- Implemented strategies for managing challenging behaviors in order to maintain a safe learning environment for all students.
- Ensured that all relevant health and safety regulations were met within the classroom setting.
- Assisted teachers in developing positive relationships with children through active listening and appropriate responses.
Behavioral Health Technician
Speck's Home for Boys
Oklahoma City, OK
10.2020 - 05.2021
- Developed individualized therapeutic plans for patients based on their mental health needs.
- Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
- Maintained accurate documentation of patient progress and treatments received.
- Monitored patient safety in all areas of the facility.
- Administered medications as prescribed by physician or psychiatrist.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Educated clients on important life skills, housekeeping, and food preparation.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
Instructor/Front Desk Receptionist
DBAT OKC
Oklahoma City, OK
06.2019 - 08.2021
- Adapted instructional materials to meet the needs of diverse learners.
- Provided individualized support for struggling learners.
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
Education
Psychology
University of Central Oklahoma
Edmond, OK05-2021
General Studies
Rose State College
Oklahoma City, OK05-2019
Clinical Mental Health Counseling
University of Oklahoma
Norman, OKSkills
- Sales
- Leadership and team-building
- Sales planning and implementation
- Staff motivation
- Budgeting and cost control strategies
- Operations management
- Schedule management
Timeline
General Manager
Stella Nova Cafes
04.2022 - Current
Lead Teacher, Two-Year-Olds Classroom
Sunbeam Family Services
08.2021 - 05.2022
Behavioral Health Technician
Speck's Home for Boys
10.2020 - 05.2021
Instructor/Front Desk Receptionist
DBAT OKC
06.2019 - 08.2021
Psychology
University of Central Oklahoma
General Studies
Rose State College
Clinical Mental Health Counseling
University of Oklahoma
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