Katie McDaniel
Cypress,Texas
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced food service environments, including Sonic and Papa Johns. Excelled in multitasking and organization, seamlessly handling multiple orders to enhance customer satisfaction. Demonstrated exceptional teamwork and customer service skills, contributing to a positive work environment and maintaining high standards of cleanliness and safety.
Overview
2
2
years of professional experience
Work History
Crew Member
Sonic
08.2024 - 02.2025
- Worked drive-thru and other areas.
- Took orders, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Papa Johns
01.2024 - 07.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Dishwasher
Amys Taqueria
05.2023 - 12.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
Highschool Diploma - Child Development
Barbers Hill
Mount Belvieu ,TX 05.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Self-discipline
- Flexible schedule
- Safe food handling
- Safety awareness
- Integrity and honesty
- Resilience and persistence
- Telephone etiquette
- Assertiveness
Accomplishments
-Graduating high school was definitely a major accomplishment especially during the epidemic of COVID , not only having to understand and accept change not only in school but also in everyday life , but still passing all the necessary courses and having enough credits in order to successfully graduate was huge.
Languages
English
Native or Bilingual
Timeline
Crew Member
Sonic
08.2024 - 02.2025
Crew Member
Papa Johns
01.2024 - 07.2024
Dishwasher
Amys Taqueria
05.2023 - 12.2023
Highschool Diploma - Child Development
Barbers Hill
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