Summary
Overview
Work History
Education
Skills
Timeline
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Katie Nuetzel

Hereford,AZ

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

4
4
years of professional experience

Work History

Front Desk Clerk

Bombs Away
05.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered and updated sensitive customer information during check-ins and room changes.

Babysitter

Babysitter
06.2019 - 05.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Cook and Seveer

Dave's West End
08.2020 - 08.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

Bachelor of Science - Nursing

University of Arizona
Tucson, AZ

Bachelor of Science -

McKendree University
Lebanon, IL

Skills

  • Payment Processing
  • Human Resources Department Startup
  • Coordinate Housekeeping
  • Verifying Reservations
  • Serve Guests

Timeline

Front Desk Clerk

Bombs Away
05.2022 - Current

Cook and Seveer

Dave's West End
08.2020 - 08.2021

Babysitter

Babysitter
06.2019 - 05.2022

Bachelor of Science - Nursing

University of Arizona

Bachelor of Science -

McKendree University

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Katie Nuetzel