Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Reese

West Des Moines,IA

Summary

Proven team player and efficient communicator, excelled at Dairy Queen Store by enhancing customer satisfaction and maintaining high standards of cleanliness. Demonstrated expertise in cash handling and customer service, contributing to a positive and productive work environment. Achieved significant improvements in service delivery through effective teamwork and self-discipline.

Overview

2
2
years of professional experience

Work History

Crew Member

Dairy Queen Store
05.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

West Des Moines Valley High School
West Des Moines, IA
08.2024 -

Skills

Customer Service

Teamwork and Collaboration

Cash Handling

Cleaning

Taking Orders

Self-discipline

Interactive communication skills

Integrity and Honesty

Crew Leadership

Valid Driver's License

Inventory Restocking

Timeline

High School Diploma -

West Des Moines Valley High School
08.2024 -

Crew Member

Dairy Queen Store
05.2022 - Current

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Katie Reese