Katie Ricouard
Semmes,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with knowledge of customer service, data entry, and records management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Beltline Paint & Body LLC
Mobile, AL
01.2019 - Current
- Created spreadsheets in Microsoft Word and Excel for record-keeping and reporting.
- Created expense reports, tracked invoices, and processed payments.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Accepted and processed credit and cash payments, making deposit slips for bank.
- Organized files, developed spreadsheets, scanned documents, and maintained the front desk and reception area in an organized fashion.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Created and maintained a database to track and record customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Distributed and monitored work to shop technicians.
- Scheduled and confirmed appointments for clients and customers.
- Greeted customers and provided general information about the company.
- Consulted with parts departments when needing parts ordered.
- Answered phone calls and responded to customers in a timely manner.
Daycare Teacher
Snow Road First Baptist Child Development Center
Semmes, AL
06.2017 - 01.2019
- Supervised children during mealtimes, playtime, and other activities.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Created an organized classroom that encouraged children to create, explore, and make decisions with confidence.
- Monitored classroom to verify safe and secure environment.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided guidance on social development issues such as sharing, following directions.
Education
Associate of Science -
Coastal Alabama Community College
Bay Minette, AL05-2020
High School Diploma -
Mary G. Montgomery High School
Semmes, AL05-2018
Skills
- Office Administration
- Appointment Scheduling
- Microsoft Office Suite
- Data Entry
- Customer Service
- Relationship Building
- Multitasking
- File Organization
References
- Margaret Coley | Snow Road First Baptist Child Development Center | 251-649-6069
- Albert Ricouard | Beltline Paint & Body LLC | 251-461-6947
Timeline
Administrative Assistant
Beltline Paint & Body LLC
01.2019 - Current
Daycare Teacher
Snow Road First Baptist Child Development Center
06.2017 - 01.2019
Associate of Science -
Coastal Alabama Community College
High School Diploma -
Mary G. Montgomery High School
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