Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Katie Ward

Greenville,SC

Summary

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating day to day task. Great workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

5
years of professional experience

Work History

SPINX

Shift Supervisor
08.2022 - Current

Job overview

  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.

Trophy Club

Host/ Receptionist
02.2022 - 08.2022

Job overview

  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Answered customer questions about hours, seating, and menu information.
  • Completed data entry tasks with accuracy and efficiency.
  • Greeted and served customers professionally, operated cash registers and sanitized checkout area after each customer.
  • Restocked and organized merchandise in front lanes.

QuikTrip

Clerk
05.2019 - 03.2022

Job overview

  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Maintained clean and orderly work station.

Chick-fil-A

Cashier Team Lead
08.2018 - 05.2019

Job overview

  • Engaged customers to help create superior food and beverage experience.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Properly maintained and operated cash register and POS system to swiftly process payments.

Education

Boiling Springs High School
Boiling Springs, SC

High School Diploma
05.2021

University Overview

  • Extracurricular Activities: Cosmetology classes, Auto collision classes

Skills

  • Administrative Duties
  • Software Troubleshooting
  • Equipment Preparation
  • Constructive
  • Office Administration
  • Customer and Client Relations
  • Creative Solutions

Timeline

Shift Supervisor

SPINX
08.2022 - Current

Host/ Receptionist

Trophy Club
02.2022 - 08.2022

Clerk

QuikTrip
05.2019 - 03.2022

Cashier Team Lead

Chick-fil-A
08.2018 - 05.2019

Boiling Springs High School

High School Diploma

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Katie Ward