Katoria Claiborne
Little Rock,AR
Summary
Detail-oriented professional with a strong background in customer service and teamwork. Proven ability to enhance customer satisfaction and maintain high-quality standards in fast-paced environments.
Dynamic crew member with experience in high-pressure settings, skilled in multitasking and maintaining safety standards. Committed to fostering positive workplace environments while ensuring exceptional service and operational efficiency.
Proactive individual with hands-on experience in customer service and production. Recognized for strong attention to detail and ability to implement process improvements, enhancing team performance and customer satisfaction.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Crew Member
Burger King
Conway, AR
12.2025 - Current
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated cash register efficiently, handling transactions accurately and swiftly.
- Maintained cleanliness of dining area, upholding health and safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Resolved customer complaints effectively, contributing to a positive dining experience.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Production Line Worker
Trailblazer Foods
Portland, OR
01.2021 - 01.2023
- Operated machinery to assemble food products efficiently on production line.
- Monitored quality standards, ensuring compliance with safety regulations and product specifications.
- Collaborated with team members to improve workflow and minimize downtime during production shifts.
- Trained new employees on equipment operation and safety protocols to enhance team performance.
- Collaborated with other production workers to achieve smooth running of production line.
- Packaged and labeled products using automated equipment.
- Prioritized tasks to meet personal and team production targets.
Head Dishwasher
LGC Hospitality
Portland, OR
02.2020 - 02.2022
- Managed dishwashing operations to maintain cleanliness and sanitation standards.
- Trained and supervised junior staff on efficient dishwashing techniques.
- Implemented workflow improvements to enhance operational efficiency in kitchen environment.
- Coordinated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Developed standard operating procedures for dishwashing processes and safety protocols.
- Contributed to a safe working environment by immediately addressing potential hazards such as broken glass or slippery floors.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Supported cooks and chefs by providing clean utensils and cookware when needed, facilitating smooth service execution.
- Minimized delays in service by efficiently managing heavy workloads during busy periods.
- Increased team morale by fostering a positive working atmosphere among kitchen staff members.
FT ASSOCIATE
Amazon
Portland, OR
01.2016 - 01.2021
- Analyzed data to improve operational efficiency and streamline workflows.
- Developed training materials to enhance team knowledge and performance standards.
- Collaborated with cross-functional teams to implement process improvements across departments.
- Managed project timelines, ensuring timely completion of deliverables and adherence to deadlines.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Aircraft Painter
Boeing
Portland, OR
01.2011 - 01.2018
- Applied specialized paint coatings to aircraft surfaces, ensuring high-quality finishes.
- Conducted surface preparation and cleaning processes to maintain optimal painting conditions.
- Operated spray equipment and tools, adhering to safety protocols and operational standards.
- Inspected painted surfaces for defects, implementing corrective actions when necessary.
- Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
- Increased overall customer satisfaction through precise color matching according to client specifications or industry standards.
Breast Trimmer
Tyson Foods
Center, TX
03.2013 - 03.2016
- Operated trimming machinery to ensure precision and quality in breast meat processing.
- Monitored production line for efficiency, identifying and resolving issues promptly.
- Trained new staff on safety protocols and operational procedures for trimming tasks.
- Implemented best practices for hygiene and sanitation in processing areas.
- Developed strong relationships with colleagues, fostering a positive work environment that encouraged collaboration and mutual support.
- Demonstrated strong attention to detail when inspecting finished products for conformity with company standards before packaging and shipping processes commenced.
- Skillfully utilized specialized knives and other hand tools to perform intricate breast trimming tasks with precision and speed.
- Supported an inclusive workplace culture by actively participating in team meetings, offering constructive feedback, and collaborating on problem-solving initiatives.
- Inspected equipment, checking for proper functioning and safety.
- Prepared various meats by cutting, trimming and packaging in preparation for display cases.
- Cut meats to customer specifications and answered questions about specialty products.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Unloaded meat and poultry from delivery trucks to sort and prepare for trimming
- Stocked and rotated inventory of meats, poultry and fish to maintain quality and freshness.
- Operated grinders, mincers and other equipment to process meat, poultry and fish.
- Monitored meat inventory in cases, restocking with fresh products when needed.
Education
High School Diploma -
Mansfield High School
Mansfield, LA05-2013
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Customer engagement
- Cleaning and sanitizing
- Self-discipline
- Safe food handling
- Flexible schedule
- Basic math
- Leadership qualities
- Safety awareness
- Initiative and Self-motivation
- Integrity and honesty
- Valid Driver's license
- Salesmanship
- Food running
- Cooking
- Supplies monitoring and restocking
- Visual communication
- Safety
- Production line work
- Product promotion
- Order delivery practices
- Safe vehicle operation
- Forklift operation
- Willingness to learn
- Sanitation protocols
- Task prioritization
- Product knowledge
- Quality assurance
- Table setting
- Docking management
- Team contributions
- Team player
- Cleaning and organization
- Collaboration and teamwork
- Dependable and cooperative
Accomplishments
VALID CLASS B COMMERCIAL LICENSE
Languages
English
Full Professional
Timeline
Crew Member
Burger King
12.2025 - Current
Production Line Worker
Trailblazer Foods
01.2021 - 01.2023
Head Dishwasher
LGC Hospitality
02.2020 - 02.2022
FT ASSOCIATE
Amazon
01.2016 - 01.2021
Breast Trimmer
Tyson Foods
03.2013 - 03.2016
Aircraft Painter
Boeing
01.2011 - 01.2018
High School Diploma -
Mansfield High School