Katreena Carey
GONZALES,LA
Summary
Proven Bar Attendant with a track record of enhancing customer satisfaction and loyalty at Levels Lounge & Grill. Excelled in team leadership and responsible alcohol service, significantly improving staff training and guest interaction. Demonstrated expertise in bar management and health codes compliance, ensuring top-notch service and safety.
Overview
8
8
years of professional experience
Work History
Bar Manager
Levels Lounge & Grill
01.2015 - 11.2017
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Bartender
Grown Folks Bar & Lounge
02.2012 - 11.2014
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Club Outback
06.2009 - 12.2011
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
License Practical Nurse - Practical Nursing
The FranU School of Nursing
Baton Rouge, LA03.2017
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Health codes compliance
- Guest Interaction
- Outgoing Personality
Timeline
Bar Manager
Levels Lounge & Grill
01.2015 - 11.2017
Bartender
Grown Folks Bar & Lounge
02.2012 - 11.2014
Bartender
Club Outback
06.2009 - 12.2011
License Practical Nurse - Practical Nursing
The FranU School of Nursing