Summary
Overview
Work History
Education
Skills
Certification
Software
Interests
Timeline
CustomerServiceRepresentative

Katrina Anige

Washington,DC

Summary

Office professional with over five years’ experience in a variety of settings maintaining files while observing confidentiality. Possess a Bachelor's degree in Paralegal Studies and an Associate’s degree in Paralegal Studies and Litigation Technologies. General knowledge of e-filing court documents, bankruptcy law, contract law, and property law. Continually strive to provide the highest level of quality service to staff and management at all levels and to clients of diverse ages and backgrounds. Seeking an entry level opportunity in the legal field, where education and skills will allow me to make an immediate impact on the continued success of your practice.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Systems Integration
10.2024 - 12.2024
  • Provided customer service in TSA airport security.
  • Obtained public trust clearance.
  • Enhanced national security measures.
  • Conducted training sessions on various computer software.

Data Entry Clerk (temp)

Westat
01.2024 - 03.2024
  • Accurately entered clients’ education information into database.
  • Updated database daily to ensure all records were current.
  • Managed multiple projects with a duration of approximately three months.

Telephone Surveyor (temp)

Westat
10.2023 - 11.2023
  • Placed outbound calls to conduct research surveys on behalf of clients.
  • Recruited and scheduled participants for focus groups to expand research.
  • Provided customer service to clients
  • Completed project within one month.

General Clerk II (temp)

Brillient Corporation
02.2023 - 03.2023
  • Scanned documents into electronic storage system by the Department of Agriculture.
  • Created, filed, and maintained electronic and paper documents.
  • Prepared boxes for delivery
  • Ended position following organizational move to a remote location.

Imaging and Data Clerk (temp)

Vastec, Inc.
10.2021 - 12.2021
  • Scanned documents into digital format for storage and retrieval by the IRS.
  • Performed backup to ensure full data preservation.
  • Keyed data using unique word processing software
  • Laid off from the position because of difficult commute to work site

Unarmed Security Officer

Allied Universal, Inc.
06.2020 - 02.2021
  • Entrusted with the safety and security of assigned sites, and assisted visitors with inquiries.
  • Patrolled buildings to protect staff and property, and monitored all points of entry.
  • Maintained logbooks to document any activities, incidents, and observations from shifts.
  • Concluded employment in this position.

General Clerk (temp)

DTSV, Inc.
01.2020 - 03.2020
  • Managed all incoming and outgoing records for Department of Homeland Security.
  • Generate manifest, perform data searches, and prepared files for upcoming audits.
  • Scanned documents to database
  • Experienced company relocation resulting in layoff.

Education

Bachelor of Science - Paralegal Studies

Bryan University
Tempe, AZ
02.2020

Associate of Arts - Paralegal Studies and Litigation Technologies

Bryan University
Tempe, AZ
02.2018

Skills

  • File and Document Organization
  • Records Management
  • Legal Research and Writing
  • Foundations of e-Discovery
  • Written Business Communication
  • Documentation Review and Proofreading
  • Clerical Office Operations
  • Microsoft Office Suite
  • Good organizational and interpersonal skills
  • Excellent data entry skills, scan label documents
  • Strong Attention to Detail

Certification

Data Processing

Software

Data Entry

Interests

Looking to gain more valuable experience working with people and customer service as a team player

Timeline

Customer Service Representative

Systems Integration
10.2024 - 12.2024

Data Entry Clerk (temp)

Westat
01.2024 - 03.2024

Telephone Surveyor (temp)

Westat
10.2023 - 11.2023

General Clerk II (temp)

Brillient Corporation
02.2023 - 03.2023

Imaging and Data Clerk (temp)

Vastec, Inc.
10.2021 - 12.2021

Unarmed Security Officer

Allied Universal, Inc.
06.2020 - 02.2021

General Clerk (temp)

DTSV, Inc.
01.2020 - 03.2020

Bachelor of Science - Paralegal Studies

Bryan University

Associate of Arts - Paralegal Studies and Litigation Technologies

Bryan University

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