Katrina Bryant
Lehigh Acres,FL
Summary
Proficient telephone operator adept in quickly mastering all elements of switchboard functionality to perform accurate transfers. Professional, detail-oriented and organized. Trained in office safety procedures to prepare for medical and fire emergencies. Offering expertise the field with several years of experience.
Overview
8
8
years of professional experience
Work History
PBX Operator
Fawcett Memorial Hospital
04.2018 - 12.2024
- Performed regular maintenance checks on the PBX system to ensure it is functioning properly.
- Answered general inquiries from customers over the phone or via email.
- Created reports detailing all incoming calls received during the day.
- Answering all calls for doctors.
- Paging and consulting doctors.
- Paging out codes.
- Scheduling
FSW Worker
Lutheran Services Florida
Fort Myers , Florida
05.2017 - 04.2018
Provided core for children that was placed in the Foster Care.
Observed visits with the child and parent and to also ensure parents where keeping there scheduled visits with the child.
Attending doctor appointments and court date.
Making sure the needs of the children were met.
Making sure the parents stayed on task
Education
Some College (No Degree) - Paralegal Studies
FSW
Fort Myers , FloridaSkills
- Coordinating reservations
- Typing skills of 60 WPM
- Answering questions
- Switchboard operation
- Scheduling and billing
- Coding
- Working one on one with doctors
- Paging and consulting doctors
Timeline
PBX Operator
Fawcett Memorial Hospital
04.2018 - 12.2024
FSW Worker
Lutheran Services Florida
05.2017 - 04.2018
Some College (No Degree) - Paralegal Studies
FSW