Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kattie Sides

Bidwell

Summary

Dynamic and dedicated professional with extensive experience in customer service at McDonald's. Proven ability to multitask and maintain high-quality standards while fostering teamwork. Skilled in cash handling and creating welcoming environments, consistently enhancing customer satisfaction and loyalty. Recognized for achieving efficient service during peak hours, ensuring timely order fulfillment.

Overview

10
10
years of professional experience

Work History

Crew Member

McDonald's
08.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.

Cashier

Speedway Gas Station
01.2023 - 05.2023
  • Processed customer orders and accurately handled payment transactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Answered product questions using knowledge of sales and store promotions.

Grill Cook

Korner Store & Deli
10.2022 - 01.2023
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Morning Cook

Kims
02.2021 - 08.2022
  • Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
  • Participated in regular staff meetings to discuss operational improvements and share best practices among team members.
  • Collaborated with team members to ensure smooth service during peak hours, resulting in reduced wait times for customers.
  • Utilized strong multitasking abilities to manage multiple cooking stations simultaneously while maintaining high standards of quality control.

Cashier

Kyles Kwick Stop
02.2018 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Driver

T.JTinsley
06.2015 - 02.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Education

High School Diploma -

Rusk High School
Rusk, TX
05-2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning

Timeline

Crew Member

McDonald's
08.2023 - Current

Cashier

Speedway Gas Station
01.2023 - 05.2023

Grill Cook

Korner Store & Deli
10.2022 - 01.2023

Morning Cook

Kims
02.2021 - 08.2022

Cashier

Kyles Kwick Stop
02.2018 - 03.2020

Driver

T.JTinsley
06.2015 - 02.2018

High School Diploma -

Rusk High School

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