Kauan Da Silva Coelho
Boston,MA
Summary
Highly skilled professional experienced in supporting company operations. Maintained effective communication with coworkers and managers. Expert in providing exceptional customer service through prompt and enthusiastic completion of special requests. Possesses strong multitasking, time management, and customer service abilities. Committed to delivering positive and memorable experiences to every customer. Seeking flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Server
M&M
Charleston, MA
07.2023 - Current
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Sales Associate
Journeys Shoes
Saugus, Massachusetts
11.2022 - 07.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
Education
Finance
University of Massachusetts of Lowell
Lowell05-2028
Skills
- Order Management
- Team member support
- Guest Engagement
- Suggestive Selling
- Item promotion
- Positive and professional
- Strong Work Ethic
- Calm Demeanor
- Relationship Management
Affiliations
- Campus Involvement: Networking Association, International Business Association, Manning Consulting Group, Real Estate Network Association, and Finance society
Timeline
Server
M&M
07.2023 - Current
Sales Associate
Journeys Shoes
11.2022 - 07.2023
Finance
University of Massachusetts of Lowell
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