Kaya Toor
San Diego,CA
Summary
Enthusiastic and personable individual with a passion for customer service and a love for golf, seeking the position of Golf Cart Girl at La Jolla Country Club. Possess excellent communication skills and a friendly demeanor, ensuring a welcoming and enjoyable experience for club members and guests. Highly organized, reliable, and able to handle multiple tasks efficiently. Eager to contribute to a prestigious country club with a commitment to providing top-notch service and fostering a positive atmosphere on the course.
Overview
3
3
years of professional experience
Work History
Hostess
The Cooperage American Grille
Walnut Creek, California
05.2024 - 08.2024
- Provided excellent customer service by addressing customer needs promptly.
- Demonstrated strong interpersonal skills when interacting with customers.
- Handled cash payments and reconciled daily transactions accurately.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Lead Hostess
Main Street Kitchen & Bar
Walnut Creek, CA
06.2021 - 08.2022
- Greeted customers and provided them with menus.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided excellent customer service by addressing customer needs promptly.
- Monitored customer satisfaction levels throughout their meal experience.
- Assisted in inputting orders and takeout transactions through the POS system.
Education
Bachelor of Arts - Marketing
San Diego State University
San Diego05-2026
High School Diploma -
Las Lomas High School
Walnut Creek, CA05-2022
Skills
- Exceptional customer service
- Good Communication
- Member Assistance
- Reliable and punctual
- Positive and professional
- Teamwork and Collaboration
- Sales expertise
- Guest Relations
Affiliations
- NCL (National Charity League) President
- Varsity player for four years; captain for two
- 5th Grade Assistant CYO Basketball Coach
Timeline
Hostess
The Cooperage American Grille
05.2024 - 08.2024
Lead Hostess
Main Street Kitchen & Bar
06.2021 - 08.2022
Bachelor of Arts - Marketing
San Diego State University
High School Diploma -
Las Lomas High School
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