Kayden Crawford
Lubbock,TX
Summary
I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations prowess. I am competent in using independent decision-making skills and sound judgment to positively impact store success. I am dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost overall performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
HTeaO
10.2021 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Directed the hiring, training and mentoring of new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backstock to facilitate effective ordering and stock rotation.
Team Trainer
Chick-fil-A
06.2020 - 10.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Set a positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all positions and on core company values.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Documented training and progress on database to enable tracking history and maintain accurate records.
Cashier
Market Street
11.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Upsold additional products and services to customers, increasing revenue.
Education
BBA - Business Management
Texas Tech University
Lubbock, TX05.2025
Skills
- Competitor Monitoring
- Weekly Reports
- Retail Inventory Management
- Project Management
- Supply Ordering
- Hourly Shift Management
- Employee Training
- Shift Scheduling
- Revel POS Systems
- Quickbooks
Certification
- HTeaO Tea Academy Certified September 2023
Timeline
Store Manager
HTeaO
10.2021 - Current
Team Trainer
Chick-fil-A
06.2020 - 10.2021
Cashier
Market Street
11.2019 - 07.2020
BBA - Business Management
Texas Tech University
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