Kayden Lenis
Corona
Summary
Dynamic Customer Service Representative with HVAC, adept at fostering strong relationships and enhancing customer satisfaction. Skilled in problem resolution and data management, I effectively navigated high-pressure situations, ensuring repeat business. Bilingual in English and Spanish, I excel in effective communication, contributing to a culturally aware service environment. Motivated and dependable high school student seeking part-time employment to save for college. Eager to contribute positively to a team.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
HVAC
Corona
02.2025 - Current
- Assisted customers with inquiries and provided product information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Holy Cross High School
Whitestone, NY07-2027
Skills
- Time management
- Customer service
- Relationship building
- Data management
- Problem resolution
- Effective communication
- Cultural awareness
- Bilingual in English and [Spanish]
Timeline
Customer Service Representative
HVAC
02.2025 - Current
Holy Cross High School
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