Kaydie Bigham
Moundville
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Front Desk Specialist
Eyecare Associates
Tuscaloosa
03.2026 - Current
- Greeted patients warmly and scheduled appointments efficiently.
- Managed patient records using electronic health record systems.
- Assisted with insurance verification and explained benefits to patients.
- Processed payments and managed cash register transactions accurately.
- Collaborated with team members to improve patient flow and service quality.
Paralegal
Brock and Stout Law
Tuscaloosa
08.2023 - 03.2026
- Drafted legal documents and correspondence for case preparation.
- Reviewed case files and organized documents for attorney meetings.
- Prepared bankruptcy petitions and supporting documents for client cases.
- Assisted attorneys in case management and client communication.
- Filed court documents electronically and ensured compliance with deadlines.
Contact Specialist
Martin Family Eyecare
Tuscaloosa
02.2021 - 08.2023
- Managed patient communications and appointment scheduling for eyecare services.
- Assisted in maintaining accurate patient records and insurance information.
- Coordinated with medical staff to ensure seamless patient care and service delivery.
- Answered incoming calls and responded to inquiries in a timely manner.
- Resolved customer complaints in a professional manner.
Hostess/Server
Los Taracos
Tuscaloosa
06.2019 - 02.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Assisted with menu explanations and special requests from guests.
- Maintained cleanliness and organization of the dining area.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
Northside High School
Northport, ALSkills
- Appointment scheduling
- Electronic health records
- Insurance verification
- Payment processing
- Customer service
- Patient communication
- Case preparation
- Administrative support
References
References available upon request.
Timeline
Front Desk Specialist
Eyecare Associates
03.2026 - Current
Paralegal
Brock and Stout Law
08.2023 - 03.2026
Contact Specialist
Martin Family Eyecare
02.2021 - 08.2023
Hostess/Server
Los Taracos
06.2019 - 02.2023
Northside High School