Kayla Aspra
Henderson,NV
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Server / Bartender
Hattie Maries Texas BBQ
7686 S Las Vegas Blvd Ste 101
08.2024 - Current
- Provided exceptional customer service in fast-paced environment to enhance guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Nevada Brew Works
820 Rampart Blvd
09.2025 - 03.2026
- Handled cash transactions and processed payments swiftly, maintaining financial accuracy.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Applebee's Grill + Bar
Henderson, NV
07.2023 - 08.2024
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sanitation Lead Person
ABM Industries
501 Conestoga Way
07.2021 - 07.2023
- Supported successful audit outcomes by demonstrating robust sanitation practices during internal and external inspections.
- Led team in developing and implementing operational strategies to enhance productivity.
- Controlled costs to keep business operating within budget and increase profits.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored daily operations, ensuring compliance with company policies and regulatory requirements.
Receptionist
SprayFoam Solutions INC
Henderson, NV
03.2019 - 04.2021
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Streamlined communication between departments, enhancing internal collaboration and response times.
- Coordinated incoming calls, directing inquiries to appropriate personnel while maintaining professionalism.
- Maintained accurate filing systems and documentation for client interactions and service requests.
Education
High School Diploma -
Green Valley High School
Henderson, NV05-2021
Skills
- Exceptional customer service
- Sales expertise
- Data Entry/POS Systems
- Quality control
- Effective customer upselling
- Telephone skills
- Guest engagement
- Sales techniques
- Costumer and Client Relations
- Staff training and development
- Computer skills
- Problem resolution
Timeline
Server
Nevada Brew Works
09.2025 - 03.2026
Server / Bartender
Hattie Maries Texas BBQ
08.2024 - Current
Server
Applebee's Grill + Bar
07.2023 - 08.2024
Sanitation Lead Person
ABM Industries
07.2021 - 07.2023
Receptionist
SprayFoam Solutions INC
03.2019 - 04.2021
High School Diploma -
Green Valley High School