Kayla Bassett | Program Specialist
Mineral Wells,TX
Summary
Detail-oriented and proactive program coordinator with a proven track record in planning, executing, and monitoring programs that align with organizational goals. Expertise in coordinating cross-functional teams, managing budgets, and streamlining processes to enhance operational efficiency. Strong leadership and communication skills, combined with a knack for problem-solving, ensure timely project delivery within scope, driving success across initiatives. Committed to fostering collaboration and achieving strategic objectives through effective program management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Harmony Health Fort Worth
04.2026 - Current
- Managed patient records and documentation, ensuring compliance with HIPAA regulations.
- Streamlined office procedures through the implementation of new filing systems and SOP's.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Register new patients and update existing patient data by collecting detailed information.
- Record and sustain patient information across shared logs.
- Create and update standard operating procedures for the front desk area.
- Streamline and manage office files and records.
- Assist patients, visitors, and guests with forms and paperwork, explaining policies, and answering questions
- Communicate with vendors, suppliers, and community organizations.
- Ensure compliance with medical laws and regulations.
- Oversee office supplies ordering and inventory management.
Maverick Pantry & Emergency Assistance Coordinator
The University of Texas at Arlington
06.2023 - 06.2025
- Oversee a $250,000 budget sponsored by Kroger as Grant Manager, effectively allocating resources to provide supportive services addressing food insecurity and maximizing program impact.
- Oversee all Maverick Pantry operations by managing a team of 10 employees. Responsible for creating staff schedules, all educational programming related to food insecurity, and promoting and developing Pocket Pantry & Cap and Gown Programs.
- Triage referrals, schedule and coordinate student meetings, collaborating and providing supportive services with the Office of Student Conduct, Behavioral Intervention, Victim Crime Services, Relationship Violence and Sexual Assault Prevention and other departments that provide student assistance services.
- Oversee on campus emergency housing apartments; Facilitate emergency housing placement and determine eligibility for emergency housing placements.
- Complete weekly inventory of donations received and food orders completed from Tarrant Area Food Bank, Oak Dairy Farms, and Kroger to serve 300 students weekly.
- Successfully processed 400+ Emergency Assistance Fund (EAF) applications in the 24-25AY through Maxient system disbursing $66,000 in funds total; Met two-week deadline to distribute funds.
- Collaborated with over a dozen campus & community partners to produce 48 events in 24-25AY & conduct 25 educational outreaches in the academic classroom.
- Implemented electronic case management system (PantrySoft) to track students utilizing pantry support services and identify underserved populations.
Service Insights Program Manager
Tarrant Area Food Bank
02.2023 - 06.2023
- Program manager of Service Insights that collects data electronically using cloud-based solutions that enable network members to collect data securely for client and inventory tracking, reporting, and service usage.
- Successfully onboarded agencies from 4/13 counties TAFB served for a pilot run.
- Provided trainings, manuals and support to make the transition as easy as possible.
- Utilized data generated from pilot agencies to work more closely with TAFB grant director, SNAP department, distribution center, and procurement.
Agency Services Coordinator
Tarrant Area Food Bank
09.2022 - 06.2023
- Built partnerships and maintained relationships with 100 member agencies to expand service delivery through agency orders and the establishment of new school pantries, brick and mortar pantries and/or mobile pantry sites.
- Managed schedules, onboarding process for new agencies, ensuring compliance with the process outlined in the TAFB Partner Agency Contract. This includes screening applications, conducting initial site visits, obtaining required documentation, orientating agencies to food bank processes, and maintaining accurate records and agency files.
- Conduct regular on-site monitoring visits to member agencies to audit and ensure compliance with Feeding America and Tarrant Area Food Bank.
- Ensure adequate records for partner agency files are maintained and up to date, including paper files, electronic file, and information kept in Sage/Blackbaud.
- Program manager of Service Insights that collects data electronically using cloud-based solutions that enable network members to collect data securely for client and inventory tracking, reporting, and service usage.
Human Resources Administrator
Klein Tools
05.2022 - 08.2022
- Assisted with new hire orientation preparation; responsible for creating and managing staff scheduling and administration; Developed and maintained training materials and benefits packets for new hires.
- Worked on multiple projects simultaneously in fast-paced environment including a benefits analysis and revamping an employee recognition program.
- Demonstrated awareness, understanding and skills necessary to work in a diverse environment.
- Collaborated with teammates to develop company guidelines, procedures and policies.
- Reported and tracked HR metrics, goals and targets; Gathered and organized research data to produce useful models.
Crew Member
Fort Worth Symphony Orchestra
06.2017 - 06.2019
Education
Bachelor of Arts - Social Work
The University of Texas At Arlington
Arlington, TX08-2028
MBA/MSW -
The University of Texas At Arlington
Arlington, TX08-2028
Associate of Arts - Sociology
Tarrant County College
Hurst, TX05-2020
Skills
- Data entry
- Project management
- Organizational skills
- Office administration
- Customer and client relations
- Strategic planning
- Program optimization
- Vendor management
- Community building
- Multitasking
Websites
Certification
- Basic Life Support Certification #271262519538
- CPI Nonviolent Crisis Intervention - NCI373FBCA
- Abuse, Neglect and Exploitation Competency Training 2026
- Fraud, Abuse, and Waste Training
LANGUAGES
English
Spanish
Timeline
Administrative Assistant
Harmony Health Fort Worth
04.2026 - Current
Maverick Pantry & Emergency Assistance Coordinator
The University of Texas at Arlington
06.2023 - 06.2025
Service Insights Program Manager
Tarrant Area Food Bank
02.2023 - 06.2023
Agency Services Coordinator
Tarrant Area Food Bank
09.2022 - 06.2023
Human Resources Administrator
Klein Tools
05.2022 - 08.2022
Crew Member
Fort Worth Symphony Orchestra
06.2017 - 06.2019
Associate of Arts - Sociology
Tarrant County College
Bachelor of Arts - Social Work
The University of Texas At Arlington
MBA/MSW -
The University of Texas At Arlington