Kayla Bove
Lake Worth,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am looking to attend keiser university in may to study to be a x-ray technician.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Burt & Max's
Delray Beach, FL
09.2022 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Informed patrons of establishment specials and promotions.
- Assigned patrons to suitable tables according to server rotation.
- Informed patrons of specialties and features.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
- Accepted payments from guests for dine-in and take-out foods.
- Operated cash registers to accept payments for food and beverages.
- Helped service staff handle demand by distributing food and beverages.
- Took reservations from patrons by phone or online.
- Assisted staff by serving food and beverages or bussing tables.
Babysitter
Babysit
Boca Raton, FL
03.2017 - 02.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Administering medication when needed according to parent instructions.
- Transporting children to school, sports activities, or other engagements when necessary.
- Maintaining a positive attitude while being patient and understanding with the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Remaining alert at all times while caring for multiple children simultaneously.
- Responsibly watched children while parents were out.
- Helped complete homework, school projects and chores.
Restaurant Hostess
Duffy's Sports Grill
Greenacres City, FL
08.2021 - 09.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Informed patrons of establishment specials and promotions.
- Assigned patrons to suitable tables according to server rotation.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Informed patrons of specialties and features.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
- Accepted payments from guests for dine-in and take-out foods.
- Operated cash registers to accept payments for food and beverages.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Helped service staff handle demand by distributing food and beverages.
- Took reservations from patrons by phone or online.
- Assisted staff by serving food and beverages or bussing tables.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Directed customers to bar area in high-traffic times to increase drink sales.
Education
Associate of Arts - Nursing
Palm Beach State College
Lake Worth, FL05-2023
High School Diploma -
Olympic Heights Community High School
Boca Raton, FL05-2019
Skills
- Menu Memorization
- Reservations Coordination
- Dining Customer Service
- Table Bussing
- Payment Processing
- Relationship Building
- Supply Restocking
- Greeting Guests
- Menu Knowledge
- Cash Handling
- Handling Complaints
- Item Promotion
- Customer Service
- Child Supervision
- Homework Assistance
- Positive and Professional
- Time Management
- Child Safety Procedures
- Follows Directions
- Strong Work Ethic
- Keeping Children Safe
Timeline
Restaurant Hostess
Burt & Max's
09.2022 - Current
Restaurant Hostess
Duffy's Sports Grill
08.2021 - 09.2022
Babysitter
Babysit
03.2017 - 02.2024
Associate of Arts - Nursing
Palm Beach State College
High School Diploma -
Olympic Heights Community High School
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