Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Pursuing professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Work History
Patient Care Coordinator
5 Years 10 Months
Integrity Rx Specialty Pharmacy | Remote | 12.2020 - Current
Worked closely with patients to deliver excellent and direct individualized patient care.
Reviewed each step of patient care and made proactive adjustments to avert issues.
Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
Intelligence Analyst
6 Years
Indiana Air Force National Guard | Terre Haute, IN | 11.2014 - 11.2020
Created useful and timely intelligence products to support field operations.
Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
Applied new and advanced tools and techniques to intelligence cycle, addressing complex challenges with emphasis on big data analytics and data visualization.
Pharmacy Technician
2 Years 2 Months
St. Vincent's Hospital | Indianapolis, IN | 08.2018 - 10.2020
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Pharmacy Technician
2 Years
CVS Pharmacy | Lebanon, IN | 08.2015 - 08.2017
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Master of Science - Health Informatics
Indiana University-Purdue University Indianapolis | Indianapolis, IN | 12.2022
Bachelor of Science - Informatics
Indiana University - Purdue University Indianapolis | Indianapolis, IN | 05.2021
Skills
Patient Confidentiality and Data Security
Time Management
Healthcare Operations
Critical Thinking and Analysis
Complex Problem-Solving
Data Collection
Military Service
Branch: Air Force National Guard
Rank: Staff Sergeant
Enlisted: 11/2014
Honorably Discharged: 11/2020
Awards
Awarded the Air Force Commendation Medal on November 4, 2020 for outstanding achievement.
Timeline
Patient Care Coordinator
Integrity Rx Specialty Pharmacy
12.2020 - CurrentRead More
Pharmacy Technician
St. Vincent's Hospital
08.2018 - 10.2020Read More
Pharmacy Technician
CVS Pharmacy
08.2015 - 08.2017Read More
Intelligence Analyst
Indiana Air Force National Guard
11.2014 - 11.2020Read More
Indiana University-Purdue University Indianapolis
Master of Science from Health Informatics
Read More
Indiana University - Purdue University Indianapolis