Kayla Jones
Waldorf,MD
Summary
I am a goal-oriented college senior with over 5 years of experience in customer relations. Looking for an internship that gives me an opportunity for career exploration in the area of Child Development and Family Relations.
Overview
4
4
years of professional experience
Work History
Receptionist
Special Eye Care
12.2023 - 08.2024
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally following organizational protocols
Cashier/Barista
Panera Bread
05.2023 - 08.2023
- Ring up orders quickly and accurately
- Be knowledgeable of menu to help assist customer questions or requests
Camp Counselor
Headfirst Summer Camps
05.2023 - 08.2023
- Lead a group of 12 to 16 campers with a co-counselor through a planned schedule
- Teach pre-written curriculum, and engage campers during break times
- Work directly with campers to support them in their emotional, physical, and social development through hands-on exploration and developmentally appropriate activities
Childcare and Tutoring Services
Panera Bread
12.2022 - 01.2023
- Implementing grade-level instruction including math, reading, and writing
- Organize creative activities based on their age
- Prepare enjoyable meals
Part-Time
Victoria's Secret
06.2022 - 11.2022
- Provided customers with a friendly and efficient cash wrap experience
- Reinforced customer buying decisions
- Encouraged the sale of additional items and informed customers of promotions
Cashier/Supervisor in Training
Michaels
05.2020 - 08.2021
- Handling merchandise purchases
- Consistently interact with customers on both the sales floor and cash register
- Answered incoming phone calls
Education
BACHELOR OF SCIENCE (BS) - CHILD DEVELOPMENT AND FAMILY RELATIONS
North Carolina Central University
Durham, NC05.2025
Skills
- Data Entry
- Clerical Support
- Scheduling
- Leadership
- Adaptability
- Organization
- Communication
- Customer Service
Awards
- Kappa Omicron Nu Honor Society
- Chancellors Cycle of Success Scholar
- Collegiate Honor Roll
- Eagle Excellence
Volunteer Experience
- Church Youth Leader, Antioch Baptist Church of Clinton, Clinton, MD, 01/01/17, Present, Mentored younger generations within our community; attended ministry meetings to represent the Youth Department; assisted in planning events such as Harvest Fest and Vacation Bible School.
- Food Distributor, Capital Area Food Bank, Clinton, MD, 10/01/20, Present, Distributed, packaged, and sorted food boxes for the community; participated in customer relations and greeted patrons upon entry to the food distribution center; also gathered family data and organized patron demographics.
Extracurricular Activities
North Carolina Central University, University Honors Program, WPI Gospel Choir (Student Director/Assistant Treasurer), Sisters of the Mac (Fundraising Chair), Vocal Jazz Ensemble, University Choir, Student Activities Board, United Campus Ministries Antioch Baptist Church of Clinton, Praise Team member - Served as a lead vocalist; participated in outside choral engagements throughout Maryland and Washington, DC.
Timeline
Receptionist
Special Eye Care
12.2023 - 08.2024
Cashier/Barista
Panera Bread
05.2023 - 08.2023
Camp Counselor
Headfirst Summer Camps
05.2023 - 08.2023
Childcare and Tutoring Services
Panera Bread
12.2022 - 01.2023
Part-Time
Victoria's Secret
06.2022 - 11.2022
Cashier/Supervisor in Training
Michaels
05.2020 - 08.2021
BACHELOR OF SCIENCE (BS) - CHILD DEVELOPMENT AND FAMILY RELATIONS
North Carolina Central University
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