KAYLA MAY ELLIS
Federal Heights,CO
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
17
17
years of professional experience
Work History
General Manager
Dawn Industries
Arvada, CO
05.2022 - Current
- Managed budgeting processes and monitored financial performance regularly.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Evaluated market trends to guide strategic planning and decision-making processes.
- Merged multiple businesses into one building
Practice Manager
Parker Warburton Team Architects
Dunedin, New Zealand
03.2021 - 05.2022
- Handle all accounting, budgeting, and financial reporting
- Lodge consents
- Liaison with subcontractors and suppliers and local government
Practice Manager
Motion Health
Dunedin, New Zealand
06.2019 - 03.2021
- Oversee two Physio practices
- Manager to a staff of 7 with 3 directly reporting to me
- Accounts (Receivable and Payable and all reconciliation)
- Admin for 2 other businesses who sublet, a chiropractor and Float Fix
National Office Manager
SADD
06.2016 - 06.2019
- Company Overview: Students Against Dangerous Driving
- Oversee all Administration of our Annual Conferences (3 across the country)
- Oversee vehicle fleet including maintenance
- Invoicing
- Accounts Receivable
- Maintenance of the Website
- Liaise with suppliers
- Account coding
- Students Against Dangerous Driving
Administrator
IAdvance International Cleaning
03.2013 - 03.2016
- Invoicing, Cash/EFTPOS, Phone Orders
- Stock ordering and control
- Oversaw daily operations for a staff of 4 employees
- Liaised with Vendors for price negotiation and ordering
- Performed some accounts receivable duties including invoicing, researching and giving chargebacks and debt collection
- Training new staff in all parts of the business including managers
Food and Beverage Supervisor
Nellies Restaurant
02.2011 - 12.2012
- Coordination of up to 10 servers in a restaurant with a capacity of 200
- Taking and relaying food and drink orders
- Managed guest checks, collected cash and processed credit card payments
- Provided excellent service and hospitality
- Rectified customer complaints quickly and efficiently
Food and Beverage Server
Dunedin Casino
07.2010 - 02.2011
- Taking and relaying food and drink orders
- Managed guest checks, collected cash and processed credit card payments
Customer Service
Arthur Barnett - Manchester
Dunedin, New Zealand
02.2009 - 07.2010
- Cash/EFTPOS handling
- Assisted customers in person and over the phone
- Described product to customer and explained care of merchandise
- Created attractive displays of merchandise
Education
First Aid Certificate -
St John
Dunedin, OTA02.2021
Certificate in Accounts Administration & Payroll - Business Administration
Career Academy, New Zealand
02.2019
Bachelor of Arts - Media & Film
Otago University
12.2012
Skills
- P&L management
- Employee supervision
- Recruitment and hiring
- Time management
- Data analysis
- Budget planning
- Financial operations oversight
- Verbal and written communication
- Human resources management
- Inventory control
- Product costing
- MRP and ERP systems
- Staff management
- Proficient in SAP B1
- Facility management
Affiliations
- Bookworm
- Home renovation
References
References available upon request.
Timeline
General Manager
Dawn Industries
05.2022 - Current
Practice Manager
Parker Warburton Team Architects
03.2021 - 05.2022
Practice Manager
Motion Health
06.2019 - 03.2021
National Office Manager
SADD
06.2016 - 06.2019
Administrator
IAdvance International Cleaning
03.2013 - 03.2016
Food and Beverage Supervisor
Nellies Restaurant
02.2011 - 12.2012
Food and Beverage Server
Dunedin Casino
07.2010 - 02.2011
Customer Service
Arthur Barnett - Manchester
02.2009 - 07.2010
First Aid Certificate -
St John
Certificate in Accounts Administration & Payroll - Business Administration
Career Academy, New Zealand
Bachelor of Arts - Media & Film
Otago University