Kayla Watkins
Waitsburg,WA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Server and Bartender
Red monkey bar and grill
Walla Walla, Washington
07.2020 - Current
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
Server and Bartender
Whiskey Canyon Sports Bar and Grill
Waitsburg, Washington
05.2018 - 12.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Assisted in training new servers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
General Studies
Federal Way Senior High School
Federal Way, WA06-2005
Skills
- Bill computation
- Team member support
- Supply restocking
- High volume dining
- Responsible beverage service
- Order accuracy
- Point of sale operation
- Table bussing
- Menu memorization
References
Rhiannon Allen, Friend & Co worker
Phone number: 541-861-8275
Danika Bruse, Boss & Friend
Phone Number: 509-876-1141
Timeline
Server and Bartender
Red monkey bar and grill
07.2020 - Current
Server and Bartender
Whiskey Canyon Sports Bar and Grill
05.2018 - 12.2024
General Studies
Federal Way Senior High School