Kayla Webber
Holland,MI
Summary
Dynamic, results-oriented professional with a robust background in retail management and extensive experience in community engagement and programming. Expertise includes team leadership, staff scheduling, and customer service, along with a proven track record in daily operations management, logistics coordination, and resource allocation to achieve organizational objectives. Demonstrated ability to inspire and supervise staff and volunteers while maintaining efficient workflows and delivering exceptional experiences for diverse audiences. Skilled in managing budgets, inventory, and time in fast-paced environments, with a strong commitment to fostering inclusive spaces and nurturing positive relationships with customers, community partners, and stakeholders.
Overview
6
6
years of professional experience
Work History
Store Manager
Gazelle Sports
Holland, MI
02.2020 - Current
- Created store operations and community engagement budgets through Google Sheets
- Coordinated race logistics, ensuring smooth event execution and participant satisfaction.
- Tracked KPIs and reported on them weekly
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained positive client relationships through effective issue
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for team members, providing constructive feedback and opportunities for growth.
- Coordinated special events to enhance customer engagement and generate sales.
- Approved regular payroll submissions for employees.
- Developed strong interpersonal relationships among team members.
- Collaborated with medical professionals to enhance partnerships.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Analyzed post-race feedback, driving improvements for future events based on participant insights.
Yoga Instructor
Scrapyard Climbing Collective
11.2021 - 05.2023
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Cultivated strong connections with class participants by providing tailored support.
- Offered clear verbal cues to refine techniques.
- Encouraged growth by supporting individual goal achievement.
- Ensured correct alignment techniques during posture guidance to avoid injuries.
- Forged strong connections with students to increase engagement.
Education
Public Administration
Grand Rapids Community College
Holland, MI03-2026
Diploma - undefined
Zeeland East High School
Zeeland, MI05-2006
Skills
- Budget management
- Sales forecasting
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Employee training
- Recruitment and hiring
- Goals and performance
- Detail oriented
Timeline
Yoga Instructor
Scrapyard Climbing Collective
11.2021 - 05.2023
Store Manager
Gazelle Sports
02.2020 - Current
Diploma - undefined
Zeeland East High School
Public Administration
Grand Rapids Community College