Kayla Perez
TruFit Gym
Pharr,Texas
2
Languages
1
Certification
3
years of professional experience
I am an Education major graduating with my Bachelor’s degree in December 2026. I have my Substitute Teacher Certificate and have completed 30+ hours of classroom observations in elementary schools. I enjoy working with children and gaining experience in the classroom. I plan to continue my education and earn my Master’s degree after graduation. I am also currently studying for my real estate and insurance exams. I enjoy music, especially playing piano, and I would love to bring my creativity and passion for music into the classroom.
Work History
Telemarketer
4 Months- Conducted outbound calls to prospective clients, promoting insurance products and services.
- Managed customer inquiries effectively, providing accurate information and resolving issues promptly.
- Maintained detailed records of client interactions using CRM software for follow-up actions.
- Trained new telemarketers on best practices and compliance regulations for effective outreach.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company's client base.
Front Desk
4 Months- Collaborated with team in high-pressure situations to meet deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Sales Associate
2 Years 5 Months- Delivered exceptional customer service to enhance client satisfaction and retention.
- Assisted customers in selecting mobile devices and plans that best suited their needs.
- Processed transactions efficiently using point-of-sale systems while ensuring accuracy.
- Maintained store presentation by organizing merchandise displays and inventory management.
- Trained new sales associates on product knowledge and customer engagement strategies.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma
Bachelor of Science - Early Childhood Education
Skills
Customer service
Email and telephone etiquette
Attention to detail
Classroom management
Positive attitude
Classroom support
Educational assistance
Early childhood education
Certification
- Certified Subtitute Teacher
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Crocheting
Graphic Design
Cooking
Music
Gym Workouts
Crafting and DIY Projects
Learning new things
Timeline
Telemarketer
State Farm
05.2026 - CurrentRead More
Front Desk
TruFit Gym
05.2026 - CurrentRead More
Sales Associate
Cricket Wireless
10.2023 - 03.2026Read More
Heritage Home School Academy
High School Diploma
Read More
The University of Texas Rio Grande Valley
Bachelor of Science from Early Childhood Education
Read More