Kayla Wise
McMechen
Summary
Experienced with coordinating sales efforts and supporting sales teams. Utilizes strong communication skills to foster client relationships and ensure team alignment. Knowledge of strategic planning and problem-solving to drive sales success. Additionally, experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative positive work environment to achieve collective goals and WIN.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flex Supervisor
Sheetz Inc
07.2025 - Current
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and productivity.
- Coordinated scheduling and resource allocation to meet production goals effectively.
- Monitored performance metrics to identify areas for improvement and support decision-making.
- Resolved operational issues swiftly, minimizing downtime and maintaining service levels.
Account Manager
Countryside Rentals
08.2023 - 07.2025
- Developed tailored rental solutions to meet diverse customer needs.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Managed client relationships to enhance satisfaction and retention.
- Improved sales performance, streamlining sales processes and implementing effective CRM systems.
- Put together pallets for restocking and sales teams to replenish sales floor
Cyber Security and Customer Service
IBEX GLOBAL
05.2021 - 08.2023
- Ensured data security by implementing strong cybersecurity measures and regularly monitoring for potential threats.
- Safeguarded company data by enforcing strict cybersecurity policies and protocols.
- Implemented best practices in cybersecurity, safeguarding company data and protecting sensitive information.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Led cross-functional teams to streamline operational workflows and enhance service delivery.
Office Manager
West Virginia's Choice
05.2019 - 05.2021
- Assisted in onboarding new staff, facilitating training sessions to enhance employee performance.
- Developed and implemented office procedures to improve operational efficiency and communication.
- Oversaw inventory management, ensuring the availability of essential supplies while reducing costs.
- Coordinated office activities and operations to ensure efficiency and compliance with company policies.
- Managed scheduling and resource allocation to optimize workflow and support team objectives.
Education
High school diploma -
Christian Academy of America
Associate of Arts - Radiology
Northern Community College
05-2035
Skills
- Employee training
- Scheduling coordination
- Salesforce proficiency
- Lead nurturing
- CRM integration
- Campaign management
- Sales goal attainment
- Sales enablement
- Solutions-focused sales
- Sales calls
- Inside sales
- Sales strategy
Certification
- Driver's License March 2025 to March 2030 All I do is get it renewed
- ServSafe
- First Aid Certification
- Certified Apartment Manager
- Enrolled Agent
Timeline
Flex Supervisor
Sheetz Inc
07.2025 - Current
Account Manager
Countryside Rentals
08.2023 - 07.2025
Cyber Security and Customer Service
IBEX GLOBAL
05.2021 - 08.2023
Office Manager
West Virginia's Choice
05.2019 - 05.2021
High school diploma -
Christian Academy of America
Associate of Arts - Radiology
Northern Community College
Additional Information
- Customer service (x2)
- Career readiness
- E in stem
- Understanding money (BB&T)
- Money management
- Healthy relationships
- Computing fundamentals
- RX prescriptions and abuse
- Digital literacy