Kaylee Ayers
Towanda,PA
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
TOPS MarketLLC
Towanda, Pennsylvania
09.2025 - Current
- Handled phone inquiries, providing accurate information and assistance to enhance customer experience.
- Greeted customers and assisted in locating requested items, contributing to increased satisfaction.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Provided product information and answered customer questions.
- Operated cash register and processed payments accurately.
Team Member
Dandy Mini Mart
Sayre, Pennsylvania
09.2024 - 12.2024
- Greeted customers upon entering the store and provided assistance.
- Operated cash register and processed payments with accuracy.
- Checked product dates and rotated stock to support fresh merchandise presentation.
- Cleaned aisles, counters, and checkout areas to maintain store appearance.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Towanda Jr/Sr High School
Towanda, PennsylvaniaSkills
- Retail sales
- Customer service
- Point of sale systems
- Cash handling
- Returns and exchanges
- Self-checkout assistance
- Customer engagement
- Problem solving
- Time management
- Workplace presentation
- Microsoft Word
- Excel
- PowerPoint
Accomplishments
- Honor Roll
References
References available upon request.
Timeline
Retail Sales Associate
TOPS MarketLLC
09.2025 - Current
Team Member
Dandy Mini Mart
09.2024 - 12.2024
Towanda Jr/Sr High School