Kaylee Moorman
Davison,MI
Summary
Adaptable Buyer and business leader with a strong background in Excel-based analysis and performance reporting. Excels in fast-paced, high-volume environments, using data to prioritize purchasing decisions, manage inventory, and drive continuous improvement across operations.
Overview
10
10
years of professional experience
Work History
General Manager
Anytime Fitness
Grand Blanc, Michigan
01.2022 - Current
- Built and maintained strong client relationships while managing escalated concerns to ensure member satisfaction.
- Spearheaded operational improvements that enhanced service delivery and increased process efficiency.
- Developed KPIs to monitor team and club performance, aligning staff training with business goals.
- Led strategic business reviews and implemented initiatives that improved customer engagement and retention.
- Managed club inventory and expense reporting
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Buyer
Vallen USA
09.2019 - 01.2022
- Managed procurement processes to optimize inventory levels, and reduce costs.
- Developed and maintained supplier relationships to ensure quality, and timely deliveries.
- Analyzed market trends to inform strategic purchasing decisions, and enhance product offerings.
- Collaborated with cross-functional teams to align purchasing strategies with organizational goals.
- Led negotiations with suppliers to secure favorable terms and pricing agreements.
Assistant General Manager/Guest Services Manager
McDonald's
Davison, MI
07.2016 - 09.2019
- Managed frontline customer support operations, resolving service issues efficiently.
- Led initiatives to improve customer satisfaction, earning repeated recognition for service excellence.
- Trained and led team members in delivering consistent, high-quality service that increased customer loyalty.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Helped team develop specialized projects, events and promotions.
Education
LakeVille High School
Skills
- Operational management
- Expert Excel skills
- KPI development
- Inventory control
- Problem solving
- Negotiation skills
- Sales expertise
- Purchasing
- SAP Concur
- Procurify
Volunteer Work
Girl Scouts of America (2006 - 2012)
- Engaged in community projects including food drives, neighborhood cleanups, and thank-you campaigns for essential workers.
- Developed strong communication, problem-solving, and responsibility through collaborative activities and goal setting.
- Practiced the Girl Scout Promise and Law, fostering a sense of integrity, respect, and civic engagement from a young age
Walk for Wishes (2022 - 2024)
- Welcomed participants, provided event information, and ensured a positive and inclusive atmosphere for attendees.
- Collaborated with volunteers and staff to promote the foundation’s mission and engage the local community in charitable giving.
- Contributed to the success of fundraising efforts by encouraging participation and supporting wish families during the event.
Timeline
General Manager
Anytime Fitness
01.2022 - Current
Buyer
Vallen USA
09.2019 - 01.2022
Assistant General Manager/Guest Services Manager
McDonald's
07.2016 - 09.2019
LakeVille High School