Kaylie Carranza
Houston
Summary
Dedicated hospitality professional with experience in both restaurant and retail environments. Skilled in multitasking, organization, and effective communication, contributing to customer satisfaction and operational efficiency. Ready to leverage expertise to elevate guest experiences.
Overview
2
2
years of professional experience
Work History
Server
The Flying Biscuit Cafe
Cypress
07.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted in training new servers.
Retail Sales Associate
Calvin Klein
Cypress
03.2025 - 11.2025
- Maintained merchandise displays to ensure a visually appealing store layout.
- Supported inventory management by restocking shelves and tracking product levels.
- Collaborated with team members to enhance customer service experiences.
- Handled customer inquiries and resolved issues promptly and professionally.
Server
Cheddar's Scratch Kitchen
Cypress
01.2024 - 03.2025
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Delivered food orders promptly and courteously.
Skills
- Hospitality service expertise
- Service prioritization
- Guest engagement
- Positive and professional
- Multitasking and organization
- Strong work ethic
- Liquor, wine, and food service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
The Flying Biscuit Cafe
07.2025 - Current
Retail Sales Associate
Calvin Klein
03.2025 - 11.2025
Server
Cheddar's Scratch Kitchen
01.2024 - 03.2025