Kaylin Crane
Travelers Rest,SC
Summary
Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Shortfields
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Ingles Grocery Store
06.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Nursing
USC Upstate
800 University Way Spartanburg SC 2930305.2026
High School Diploma -
Travelers Rest High School
Travelers Rest, SC05.2022
Skills
- Sales expertise
- Hospitality service expertise
- Guest relations management
- Cash Handling
- Item promotion
- Team player
- Outgoing
Accomplishments
I was in National Honors Society along with Beta club in high school. I also made the Deans list last semester and am hoping to stay on it. I enjoy school and love learning new things!
Timeline
Server
Shortfields
05.2021 - Current
Cashier
Ingles Grocery Store
06.2019 - 09.2019
Bachelor of Science - Nursing
USC Upstate
High School Diploma -
Travelers Rest High School
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