Kaylin Dimitri
Colerain,NC
Summary
Dynamic customer service professional with experience at Clearwater Marine Aquarium, skilled in enhancing guest experiences and resolving inquiries efficiently. Proven ability to manage transactions with precision and maintain organized environments. Adept at leveraging computer skills to streamline operations and foster continuous improvement. Recognized for building strong customer relationships and contributing to service excellence.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Clearwater Marine Aquarium
Clearwater, FL
02.2022 - 05.2025
- Assisted guests with inquiries and provided information about aquarium exhibits and programs.
- Managed ticket sales and reservations through point-of-sale system efficiently.
- Ensured cleanliness and organization of guest areas, enhancing visitor experience.
- Collaborated with team members to resolve guest concerns promptly and effectively.
- Monitored guest feedback, contributing to continuous improvement initiatives for services offered.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Sales Associate/ Host
The Original Crabby Bills
Indian Rocks Beach, FL
05.2021 - 09.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout processes.
- Maintained cleanliness and organization of sales floor, contributing to positive store environment.
- Collaborated with team members to ensure stock levels met customer demand throughout shifts.
- Built relationships with customers to encourage repeat business.
Sales Associate
Rack Room Shoes Inc.
Seminole, FL
01.2020 - 01.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Organized merchandise displays to maximize visual appeal and alignment with current promotions.
- Maintained inventory levels through regular stock checks and restocking efforts.
Education
High School Diploma -
Seminole High School
Seminole, FLSkills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
Timeline
Guest Service Representative
Clearwater Marine Aquarium
02.2022 - 05.2025
Sales Associate/ Host
The Original Crabby Bills
05.2021 - 09.2023
Sales Associate
Rack Room Shoes Inc.
01.2020 - 01.2021
High School Diploma -
Seminole High School