Summary
Overview
Work History
Education
Skills
Timeline
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Kaylin R. Moeller

Burlington,Iowa

Summary

Determined and responsible student with strong academic discipline, knowledge, and a drive to succeed. Possesses excellent written and verbal communication skills, along with the ability to multitask effectively. Ready to apply education and skills in a professional workplace setting. Proficient in various software applications and equipped with strong technical abilities. Demonstrates exceptional time management and adaptability to handle challenging tasks. Experienced in customer service across retail and restaurant industries, fostering strong communication and service skills. Well-versed in organizational procedures and safety protocols, including ServSafe Alcohol certification, ensuring compliance and customer safety.

Overview

7
7
years of professional experience

Work History

Cashier

Buffalo Wild Wings
Iowa City, IA
08.2024 - Current
  • Established standard operating procedures for various tasks such as food preparation, serving techniques.
  • Oversaw opening and closing operations including setting up workstations, restocking supplies, preparing cash drawers.
  • Monitored dining areas for cleanliness throughout shift.
  • Maintained accurate records of guest orders including special requests or dietary restrictions.
  • Served alcoholic beverages responsibly according to state laws.
  • Provided friendly, fast, and helpful customer service to all guests.

Social Media Marketer

Original Cyns
Burlington, Iowa
04.2024 - 08.2024
  • Developed creative ideas for content curation based on audience interests and preferences.
  • Created and maintained a social media strategy to increase brand awareness and engagement.
  • Scheduled posts using scheduling tools like Buffer or Sprout Social in advance of launch dates.
  • Optimized existing content by making necessary updates or adjustments.
  • Developed and implemented comprehensive social media strategies to increase brand visibility and engagement across platforms.

Receptionist

The Tan Spa
Los Angeles, California
08.2023 - 01.2024
  • Skilled in providing excellent customer service to clients, addressing their inquiries, and ensuring a positive experience during their visits
  • Proficient in understanding and explaining the various tanning products and services offered, including the differences between different types of tanning beds, lotions, and spray tan options
  • Capable of performing routine maintenance on tanning beds and other equipment to ensure their proper functioning and safety
  • Adheres to strict hygiene and sanitation protocols to maintain a clean and safe environment within the salon, including cleaning and disinfecting tanning beds and other surfaces regularly
  • Efficiently manages appointment schedules, ensuring that clients receive timely service and minimizing wait times during peak hours
  • Ability to troubleshoot and resolve issues related to tanning equipment, customer concerns, or any other challenges that may arise in the salon

General Merchandiser

Target
West Burlington, Iowa
08.2018 - 09.2022
  • Improved the overall appearance of the store by paying close attention to product and display placement
  • Finished seasonal windows, dressed mannequins, and set up in-store displays to highlight available merchandise
  • Maintained high levels of customer service by putting the needs of customers ahead of merchandising assignments
  • Created eye-catching and unique visual displays to pique customer interest and increase sales
  • Backed up cashier staff to avoid unnecessary service delays during periods of high customer traffic
  • Assisted customers in selecting merchandise by providing multiple product options that met their specific requirements

Starbucks Barista

Starbucks/Target
West Burlington, Iowa
08.2018 - 09.2022
  • Trained new employees in groups and in one-on-one scenarios
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs
  • Handled cash and processed payments accurately to avoid errors
  • Monitored supply levels at the counter and maintained customer areas to meet typical demands
  • Taught proper procedures and strategies for success to new employees
  • Engaged in friendly conversation with customers to better uncover individual needs
  • Stocked merchandise, clearly labeling items, and arranging according to size or color

Education

Bachelor of Arts - Communications

University of Iowa
Iowa City, IA
12-2025

Advanced Studies in Digital Marketing -

Fashion Institute of Design and Merchandising
Los Angeles, CA
12.2023

Study Abroad Program -

Fashion Institute of Design And Merchandising
Paris, France
07.2023

Associates of Arts -

Southeastern Community College
West Burlington, IA
05.2022

High School Diploma -

Burlington Community High School
Burlington, IA
05.2020

Skills

  • Customer Assistance
  • Retail Sales
  • Team Management Understanding
  • POS Inventory System Operations
  • Visual Displays
  • Video editing
  • Google analytics
  • Customer relations
  • Media planning
  • Online advertising
  • Safe service compliance
  • Inventory
  • Responsible alcohol service
  • Bar service preparation

Timeline

Cashier

Buffalo Wild Wings
08.2024 - Current

Social Media Marketer

Original Cyns
04.2024 - 08.2024

Receptionist

The Tan Spa
08.2023 - 01.2024

General Merchandiser

Target
08.2018 - 09.2022

Starbucks Barista

Starbucks/Target
08.2018 - 09.2022

Bachelor of Arts - Communications

University of Iowa

Advanced Studies in Digital Marketing -

Fashion Institute of Design and Merchandising

Study Abroad Program -

Fashion Institute of Design And Merchandising

Associates of Arts -

Southeastern Community College

High School Diploma -

Burlington Community High School

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Kaylin R. Moeller