Summary
Overview
Work History
Education
Skills
Timeline
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Kaylynn Crews

Kernersville,NC

Summary

Dynamic Accounts Receivable Analyst with a proven track record at IBM, adept at reducing collection times and enhancing cash flow through effective payment negotiations and dispute resolution. Skilled in Microsoft Excel and accounts receivable software, I excel in analyzing data to drive financial accuracy and improve client relationships.

Overview

6
6
years of professional experience

Work History

Accounts Receivable Analyst

IBM
01.2025 - Current
  • Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
  • Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
  • Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
  • Analyzed aging reports to identify trends and patterns causing missed collections.

Contract Analyst

IBM
07.2024 - 01.2025
  • Established performance metrics to monitor contract progress, enabling timely intervention when needed.
  • Collaborated closely with legal counsel during the drafting and negotiation stages to mitigate risks associated with contractual agreements.
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Oversaw contracts for over Number different departments using both manual and automated strategies.

Accounts Payable Clerk

Waste Disposal Solitions
04.2021 - 01.2024
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.

Revenue Cycle Specialist

Humana
04.2019 - 04.2021
  • Increased revenue by identifying and resolving billing errors in a timely manner.
  • Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
  • Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
  • Enhanced customer satisfaction by promptly addressing and resolving billing disputes.

Education

High School Diploma -

East Forsyth High School
Kernersville, NC
05.2013

Skills

  • Microsoft Excel
  • Payment negotiations
  • Accounts receivable software
  • Invoice processing
  • Cash application
  • Dispute resolution

Timeline

Accounts Receivable Analyst

IBM
01.2025 - Current

Contract Analyst

IBM
07.2024 - 01.2025

Accounts Payable Clerk

Waste Disposal Solitions
04.2021 - 01.2024

Revenue Cycle Specialist

Humana
04.2019 - 04.2021

High School Diploma -

East Forsyth High School
Kaylynn Crews