Kaylynn Zangla

-Managed client relationships in foodservice accounts, driving retention, growth, and repeat business

-Oversaw order fulfillment and delivery coordination, resolving service and inventory issues

-Handled accounts receivable, ensuring timely collections and adherence to credit terms

-Collaborated cross-functionally to onboard accounts and expand product penetration

-Prospected and generated new business through market insights, referrals, and industry events

-Managed onboarding, employee records, and HR administrative functions

-Ensured compliance with DOT regulations, drug testing, and leave programs

-Administered benefits, including open enrollment and employee support

-Supported employee engagement initiatives and internal communications

-Managed customer accounts and collections, minimizing outstanding balances

-Communicated with clients to resolve payment issues and negotiate terms

-Collaborated with sales teams to maintain relationships while ensuring timely payments

-Maintained accurate account records and approved credit applications/terms

-Processed and posted payments (cash, check, ACH, credit card) and reconciled daily deposits

-Managed invoice and payment intake from drivers and pickup window

-Applied payments to customer accounts and maintained accurate financial records

-Analyzed sales performance (GP/margins) through weekly and monthly reporting

Managed pricing strategy, including projects, expiring allowances, and vendor negotiations

-Maintained contracts and supported annual budgeting processes

-Monitored below-cost sales and partnered with reps to address pricing issues