Keaten Mata
Lowes Home Improvment
Hobbs,NM
3
years of professional experience
Adaptable Customer Service and Kitchen Operations Professional experienced in fostering efficient workflows and enhancing service delivery through mentoring and time management. Demonstrated strong foundation in communication and teamwork, effectively grasping industry-specific knowledge and applying technical skills. Committed to leveraging analytical and problem-solving abilities to support team growth and operational goals.
Work History
Pro Services Specialist
2 Years 2 Months- Provided technical support and training to customers on product installation and usage.
- Assisted customers with product selection and project planning to enhance service satisfaction.
- Streamlined workflow processes, improving efficiency in service delivery operations.
- Mentored junior staff members, fostering a supportive environment that encouraged continuous learning and skill development for all team members.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Kitchen Staff Member
5 Months- Prepared high-quality pizza and menu items in accordance with established recipes.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
- Operated kitchen equipment safely and efficiently to maintain smooth workflow.
- Maintained cleanliness and organization of kitchen stations to ensure compliance with health standards.
Education
High School Diploma
Skills
Industry expertise
Staff education and training
Employee development
Time management
Problem-solving techniques
Technical support
Process improvement
Customer relationship management
Adaptability and flexibility
Collaborative mindset
Active listening
Timeline
Pro Services Specialist
Lowes Home Improvment
07.2024 - CurrentRead More
Kitchen Staff Member
Palio's Pizza Cafe
11.2023 - 04.2024Read More
Midland High School
High School Diploma
Read More