Kedra Enciso
Cedar Hill,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Avid team player committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Jaxon Beer Garden
Dallas, TX
10.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Lead Bartender
Bone Daddy's House of Smoke
Arlington, TX
01.2014 - 10.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Operated efficiently in high-volume setting to prepare and serve many drinks a shift
- Trainer for new bartenders and servers.
- Set up bar for operation, obtained cash bank and stocked service bar.
Server
Twin Peaks
Bedford, TX
08.2013 - 01.2014
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Cashier Specialist
Wingstop
Arlington, TX
12.2012 - 08.2013
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Internet Sales Representive
Trophy Nissan
Mesquite, TX
06.2011 - 12.2011
- Made calls to potential customers.
- Answer phones.
- Made and set appointments.
- Performed professional and positive behavior.
- Challenged myself to meet daily and monthly goals.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
Real Estate Agent Program - Real Estate
Champions School of Real Estate
Online Course07.2021
Medical Office Administration Program -
Concorde Career Institute
Grand Prairie, TX06.2013
No Degree - General Studies
Cedar Valley College
Lancaster, TXSkills
- Liquor, Beer and Wine Sales
- Cash Handling
- Hospitality Service Expertise
- Highly Reliable
- Engaging Personality
- Training Staff Member
- Multitasking Abilities
- Adaptability
- Self-motivated Professional
Certification
- Licensed Real Estate Agent
- TABC/ Food Handling Certified
Timeline
Server
Jaxon Beer Garden
10.2021 - Current
Lead Bartender
Bone Daddy's House of Smoke
01.2014 - 10.2021
Server
Twin Peaks
08.2013 - 01.2014
Cashier Specialist
Wingstop
12.2012 - 08.2013
Internet Sales Representive
Trophy Nissan
06.2011 - 12.2011
Real Estate Agent Program - Real Estate
Champions School of Real Estate
Medical Office Administration Program -
Concorde Career Institute
No Degree - General Studies
Cedar Valley College
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